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4-daagse ECM Master Class (Engelstalig)

Learn global best practices to plan, design and implement ECM

Doel van de leergang
De Enterprise Content Management (ECM) Master Class is uniek in Nederland en leidt op tot de officiële ECM Master (ECMm) certificering van AIIM, the ECM Association. Deze internationaal erkende certificering wint snel terrein in Nederland en Europa en staat garant voor een internationaal aantoonbaar kwaliteits- en ervaringsniveau!

De 4-daagse Engelstalige Master Class biedt u het volledige theoretische kader dat u in staat stelt het geheel van informatie in de organisatie (in samenhang met relevante componenten en technologieën) te managen. Hiermee wordt bedoeld Electronic Document Management, Electronic Records Management, Workflow, Business Process Management, Web Content Management, Collaboration en Digital Asset Management. De vraag die centraal staat gedurende deze opleiding is waarom, wat en hoe u optimaal ECM in uw organisatie implementeert.

Kandidaten die het examen succesvol afronden, ontvangen een officieel certificaat van AIIM, de internationale enterprise content management organisatie.


ECM Master (ECMm) Certificering
De Master Class dekt het volledige kader van Enterprise Content Management af en leidt tevens op tot ECM Practitioner (ECMp) en ECM Specialist (ECMs). In 4 dagen bent u volledig op de hoogte van alle ins en outs om ECM efficiënt in uw organisatie te implementeren.

Voordelen van het behalen van de ECM Master (ECMm) titel:
 

  • De certificering staat garant voor een internationaal aantoonbaar kwaliteitsniveau;
     
  • U positioneert uzelf definitief als professional binnen het vakgebied;
     
  • U bent op de hoogte van de 'real world solutions' en 'best practices' voor uitdaging die u in uw dagelijkse praktijk tegenkomt;
     
  • U komt in contact met topexperts in het vakgebied die openstaan voor inhoudelijke discussie;
     
  • U heeft toestemming om de officiële logo's van de AIIM op al uw communicatie-uitingen (business cards, e-mail, ed.) op te nemen.



Over AIIM
AIIM is dé internationale autoriteit op het gebied van Enterprise Content Management (ECM). AIIM is een objectieve en onafhankelijke non-profitorganisatie die professionals en organisaties global best practices biedt op het gebied van documentenbeheer. 

Omdat deze leergang volledig in het Engels wordt gegeven, wordt hieronder in het Engels op deze leergang ingegaan.

Contents
The Master Course is built up among four essential pilars, namely the ECM Strategic, ECM Concepts, ECM Process and the ECM Case.
 

  • The ECM Strategic component provides you with the knowledge to get ownership and support by senior executives and users
     
  • The ECM Concepts component covers the information lifecycle and related concepts such as Electronic Document Management, Collaboration, Business Process Management and Electronic Records Management.
     
  • The ECM Process component covers the implementation of programs and projects, and related processes such as Information Governance, Concepts of Operations, Information Survey, Business Case, IT infrastructure details and After Implementation Management.
     
  • The ECM Case component allows to you discuss, share and learn global best practices for ECM.


COURSE AGENDA
Day I, Strategic (Why ECM?)
  • Understand the concept of ECM and its business drivers
     
  • Be able to justify a “wake up call” about the need for best practice ECM
     
  • Make an explicit link between ECM and current situation
     
  • Structure for identifying information assets
     
  • Enable content collaboration and reuse across an organization
     
  • Identify necessary resources and responsibilities for ECM
     
  • Explore the implications of a strategic ECM decision
     
  • Gain commitment for change
     
  • What’s involved and who’s responsible?


Day I, Concepts (What is ECM?) – part A
  • Understand the information lifecycle, focusing on electronic content: capture, store, manage, preserve and deliver


Day II, Concepts – part B
  • Consider the sources of information and appropriate capture mechanisms
     
  • Decide upon relevant storage models including audit trail and storage technologies
     
  • Consider the different concepts for managing information and content, such as BPM, Workflow, Collaboration, and Business Continuity
     
  • Review digital preservation techniques
     
  • Consider different ways of delivering information and content to employees, partners and customers
     
  • Decide upon re-purposing and interoperability
     
  • Review necessary metadata and indexing
     
  • Explain the concepts of classification and different approaches depending on local business needs
     
  • Cover search and retrieval
     
  • Discuss different levels of access control and security
     
  • Define interfaces, legacy systems and migration
     
  • Understand the impact of Legislation, Standards and Regulation


Day III, Process (How do you implement ECM?)
  • Manage an ECM program consisting of several coordinated projects
     
  • Identify the new roles, responsibilities and organizational structure necessary to provide governance and management
     
  • Understand the “Concept of Operations” as a shared vision of an ECM future
     
  • Plan and execute an Information Survey – what information do we have?
     
  • Develop a Business Case for ECM
     
  • Identify the business requirements of ECM systems
     
  • Develop and implement a Business Classification Scheme
     
  • Understand details of user groups and users
     
  • Recognize the impact of implementing ECM on the organization’s IT infrastructure
     
  • Plan Pilot Implementation / Model Office
     
  • Plan roll-out stage of ECM Projects
     
  • Recognize the steps involved in sustaining ECM after implementation and realising the benefits


Day IV, Case
Allow participants to test and use their new knowledge for planning, designing and implementing ECM.
  • Introduction of Case Studies
     
  • Group 1 – Strategy
     
  • Group 2 – Concepts
     
  • Group 3 – Process
     
  • Develop possible solutions
     
  • Presentations by Groups
     
  • Evaluation & Discussions
     
  • Post-Workshop Case Study


Didactics
The Training follows the Oxford Learning Model with engaging, impactful and live workshops with participative and challenging exercises. The elements of this methodology are:
  • 3 Domains: development should engage participants at three levels – emotionally (feeling – the heart); logically (thinking – the head) and practically (doing – the hand)
     
  • Transferability: delegates should always be able to see how the skills that they are developing can be used back at their workplace
     
  • Memory: the design of the event and the activities within it should be memorable
     
  • Measures: participants (and their organizations) should be able to measure the impact of the intervention
     
  • 5 Senses: the activities within a development program should appeal to all 5 senses wherever possible, to stimulate a range of different responses
     
  • Reflective Dialogue: activities are not effective unless there is a period of reflection built into a program, so that participants can reflect on their actions and plan how they would do things in future
     
  • Transparency: AIIM encourages an environment of openness, trust and transparency – no tricks, no ‘reporting back’ unless agreed.


Study requirements
After joining the Master Course, the exam and case study exercise are available via the internet. The course participant must pass these within 3 months of attending the training course.

Lecturer
The lecturer during the Master Course is drs. H.Köhler-Krüner, AIIM ECM, ERM, IOA and BPM certified as well as CDIA+. The lecturer is a leading expert in this field with more than 14 years of experience. He will explain the case studies, practices and techniques, as well as the classical pitfalls, global best practices and critical success factors in ECM. After completion of this course, it is guaranteed that you will be equipped with a great deal of new information and ideas.

 
Start/data Cursus
The course will be held on:

EUROPE
  • Utrecht: March 3-6 2009
     
  • Utrecht: June 23-26 2009

UNITED KINGDOM
  • London: November 18-21 2008

In case you are not able to attend these days, please let us know.

Who will attend
The ECM Master Class is designed for Business Managers, IT Managers, Compliance Officers, Archivists, Librarians, Risk Managers, Records Managers, and Information Managers, as well as for solution providers, sales consultants, project managers, and technical staff.

Audiences
  • Regulatory (audit, CPA, financial, governmental)
     
  • IT Management
     
  • Technical staff
     
  • Record Management personnel
     
  • Business Unit (line staff & management)
     
  • Implementation team-IT and business
     
  • Suppliers/Solution Providers/Vendors
     
  • Executives
     
  • Change agents
     
  • Users


Costs
The fee for this course is € 2,415,- (exclusive of VAT) per participant. This price includes all training materials, access to 26 supporting web modules and 3 opportunities to take and pass the AIIM ECM Master web exam.

In case you are a member of AIIM, you receive a discount and the price amounts to € 2,195,- (exclusive of VAT)

 

Wilt u meer informatie over deze cursus ontvangen? Klik dan hier.

 

Inschrijven kan door het onderstaande formulier in te vullen.